IT offshoring 2.0 New locations, new service providers and more than just cost advantages

The market for IT offshoring is currently undergoing fundamental change, as is the way IT offshoring is actually carried out. Although cost is still the single most important factor, other drivers have also long played a part-such as a need for qualified experts. This brings domestic service providers into play, who have developed new service models in the context of homeshoring. As well as that, new locations in South Africa and North Africa are successfully offering competition to the traditional offshore countries. The major system houses, too, increasingly have to pass on tasks to specialised service providers. The latter are becoming more important, for example in software testing, and are facing new questions: What is required in terms of project transparency? What does a service provider have to guarantee in order to overcome time barriers and cultural barriers? What accounting models are available that enable both sides to benefit?

This online portal brings together up-to-date information, field reports and expertise from consultants. In a compact and understandable form you will find documents presenting the most important data in brief (see our Compact Paper and the results from our survey and a White paper that examines the offshore market and the trends in detail.